This policy explains how Zentix Digital Services handles information when you visit zentixdigi.site or contact us about our services.
1. Information we may receive
We may receive information you choose to provide, such as your name, business name, phone number, email address, project requirements and messages. Our website enquiry form prepares a WhatsApp message on your device and does not save the completed form in a website database.
Our hosting provider may process ordinary technical information such as IP address, browser type, requested pages and timestamps for security and service operation.
2. How we use information
We use information to respond to enquiries, prepare proposals, provide agreed services, process and reconcile payments, maintain security, improve our website and comply with applicable obligations.
3. When information may be shared
We do not sell personal information. Information may be processed by service providers that help us operate communication, hosting, analytics or payment services. We may also disclose information when required by law or necessary to protect legitimate rights and security.
4. Payments
Payments are completed on a hosted payment page operated by the payment provider. ZentixDigi does not collect or store complete card details on this website. The provider handles payment information under its own privacy and security terms.
5. Retention and security
We keep business communications and project records only for as long as reasonably needed for the purpose collected, legal requirements and legitimate business records. We take reasonable measures to protect information, but no internet transmission is completely risk-free.
6. Your choices
You may ask us to correct or delete information you previously shared, subject to records we need to retain for legal, contractual or payment purposes. You can also choose not to provide optional information.
7. External services
Links to WhatsApp, email or a payment provider take you to services operated by other organisations. Their policies apply once you use those services.
8. Policy changes
We may update this policy when our website, services or legal obligations change. The date at the top shows the latest revision.
9. Contact us
Questions about this policy can be sent to zentixdigitalhub@gmail.com or by calling 020 498 8333.